Furnace & heating
Heat pumps
Ductless mini splits
GoodmanSeasonal tune-up and full diagnostic on your Carrier, Trane, or Goodman system - readings shown to you before any repair is proposed
Diagnosis first, numbers second - you approve the repair price before a single part goes in.
Get your free estimateRheem Furnace Repair in Dallas: What to Know First
Rheem furnace repair in Dallas runs $150 – $700 for most jobs, and we handle the majority of them same-day or next-day depending on when you call. We’re an independent Rheem service provider, which means we fix every Rheem model line honestly and without pointing you back to a manufacturer warranty call center. If your Rheem furnace is down, call (254) 280-5320 and tell us what it’s doing. We’ll give you a written price before any work starts.

This page is for homeowners in Dallas who own a Rheem furnace and want to understand what’s wrong, what it should cost, and who’s showing up to fix it. Marco Benitez leads our Dallas crew, and we’ve been turning wrenches on Rheem equipment across North Texas for years.
How Rheem Products Fail – and How We Fix Them
- Rheem Classic Series (R801T/R802T): failed hot surface ignitor. The 80% AFUE Classic series uses a nitride ignitor that gets brittle after 6 – 8 years of Dallas heating cycles. The symptom is usually the furnace blowing cold air while the inducer motor runs and the control board flashes a code. We replace the ignitor with an OEM part when the furnace is still under warranty, or a quality nitride aftermarket when it isn’t. Most of these take about an hour on site.
- Rheem Prestige Series (R96V/R97V): pressure switch misreads at startup. The modulating Prestige line is sensitive to condensate drainage. In Dallas, where the furnace shares a utility closet with a water heater and sometimes a washer, the condensate trap can clog with dust and lint. The pressure switch then refuses to close intermittently, and the furnace locks out. We clean the trap and the pressure switch tubing, verify the drain slope, and test the switch with a manometer before calling it fixed.
- Rheem Endeavor Line (R802T): gas valve solenoid failure on cold mornings. The Endeavor is a newer line, and we’re now seeing the standard single-stage gas valve fail at the solenoid after a few hard winters. The furnace tries to fire, the ignitor glows, and the gas valve never opens. Replacing the valve in place, not just the solenoid, is the honest fix. We check inlet gas pressure while we’re there, because a marginal regulator on the meter side will take out a new valve the same way it took out the last one.
- Older Rheem Criterion II units: induced draft motor bearings gone loud. The Criterion II line hasn’t been manufactured in years, but plenty of Dallas homes still have them. The first sign is a whine that climbs for a few minutes after startup, then fades. That’s the induced draft motor bearings wearing out. We can usually source an OEM motor or a Fasco aftermarket replacement within a day or two, and we’ll tell you up front whether the motor replacement makes sense on a furnace that age or whether you’re better off putting that money toward a new system.
- All Rheem 90%+ condensing lines: heat exchanger secondary cell corrosion. This is the one every homeowner should know about. Rheem’s high-efficiency furnaces use a tubular primary and a secondary heat exchanger made of stainless steel, but the secondary cell can corrode over time, especially in homes with high indoor humidity or tight construction. The symptom is a faint formaldehyde-like smell at the registers or a visible rust streak inside the cabinet. If we confirm the secondary is compromised, we don’t patch it. We replace the heat exchanger under warranty if the unit qualifies, or we give you a hard number on replacement and let you decide. This is a safety issue, not a comfort issue.
Styles & brands we work with




Our Rheem Furnace Repair Process
- 1
You call (254) 280-5320. A live person answers, 24/7. You tell us what the furnace is doing, and we schedule a window that works for you.
- 2
We arrive and confirm the symptom. The tech runs the furnace through its startup sequence and reads the diagnostic codes. Rheem boards flash codes that point to a direction, not a definitive cause, so we verify with a multimeter and gas pressure gauge before we quote anything.
- 3
We walk you through the diagnosis in plain language. You’ll know what the part is, what it does, and why it failed. If it’s a heat exchanger or gas valve issue, we’ll show you what we’re seeing.
- 4
We write the price down before any work starts. The price covers the part, the labor, and the full repair. It doesn’t change at the end of the job. We use OEM Rheem parts when the furnace is under warranty, and we’ll spell out the aftermarket option when it isn’t, along with the trade-off.
- 5
We make the repair and test the full cycle. Burner flame, gas pressure, temperature rise, safety switch operation, and a carbon monoxide check if the unit is gas-fired. We’re not leaving until the furnace lights, runs, and shuts off the way Rheem designed it to.
- 6
We leave the site clean and the guarantee in writing. Every repair carries a full-year written guarantee, no fine print. If the same repair fails inside that year, we come back at no charge. That’s The Garrison Standard.
See the difference
Before
After
Before
After
Before
AfterWhat Rheem Furnace Repair Costs in Dallas
Furnace repair on Rheem equipment in Dallas runs from $150 for a simple ignitor or flame sensor replacement up to $700 for a gas valve, control board, or induced draft motor replacement. Heat exchanger replacement under warranty is generally the labor-only cost plus consumables, usually $400 – $700 depending on the unit and access. A heat exchanger out of warranty is a case where we’ll give you a replacement quote instead.
What moves the price is the part itself and the access. A Rheem Classic Series ignitor replacement is quick, clean work. A Prestige Series control board or a Criterion II draft motor takes longer and the parts cost more. Every quote is written before we open a panel, and the written price is the price. Call (254) 280-5320 for a free estimate on your Rheem furnace repair in Dallas.
Why Dallas Homeowners Call Dalton Heating & Air Dallas for Rheem Work
We know Rheem equipment because we see it constantly. Not as a warranty contractor, but as the crew homeowners call when the furnace won’t light and the last guy didn’t show. We’re factory-trained on Rheem and the other major brands we service: Carrier, Trane, and Lennox among them. If your Rheem unit was installed alongside a Carrier evaporator coil or a Lennox thermostat, we handle it without blinking.
Every Rheem furnace repair we do carries a full-year written guarantee. If the repair fails in that year, we return at no charge. That’s a written term, not a promise made on the way out the door. Our technicians are background-checked and uniformed, and you’ll know the name of the person coming before they arrive. As Marco puts it: “Tell me what’s wrong, I’ll tell you what it costs – in writing, before we start.”
FAQs
Most Rheem furnaces carry a 5-year parts warranty if you didn’t register the unit, or 10 years on the functional parts including the heat exchanger if you registered it within 60 days of installation. We check the serial number against Rheem’s warranty database on every job, not just when you ask. If the part is covered, you pay labor only, and we’ll show you the warranty confirmation from Rheem before we order anything.
Most common Rheem parts, including ignitors, flame sensors, pressure switches, and gas valves, are available from Dallas-area supply houses same-day or next-morning. Modulating Prestige parts and some Endeavor line circuit boards can take two to three days. We’ll tell you the lead time in the written quote before you commit to anything.
If the furnace is under 12 years old and the repair is under $500, repair usually makes sense. If it’s a Criterion II or any Rheem furnace over 15 years old with a failed heat exchanger or a second major component failure, replacement is often the better math. We’ll give you honest numbers for both and let you decide. There’s no commission on either one; the tech gets paid the same either way.
In most cases, yes. We run multiple trucks across Dallas daily, and we reserve slots for no-heat calls during heating season. A furnace that won’t fire during a Dallas cold snap is a health and safety issue, not a comfort nuisance. Call (254) 280-5320 and a live person will get you on the schedule with a real arrival window.
Yes. We service Rheem furnaces, packaged units, heat pumps, and air conditioners throughout Dallas. The same written pricing and full-year guarantee applies to every Rheem repair we do, regardless of the equipment type. If your system does both heating and cooling, you’re dealing with one crew that knows the whole unit, not a specialist in half of it.
If your Rheem furnace is acting up or flat-out dead, call (254) 280-5320. You’ll get a real person, a straight answer, and a written price before any work begins. That’s how we’ve worked in Dallas for years, and it’s not changing.
Written by Marco Benitez, Owner & Lead Technician, Dalton Heating & Air Dallas at Dalton Heating & Air Dallas, serving Dallas and nearby areas.